Zákaznický portál

Do not miss... 1

• Customer Success Program

Tip&Tricks 1

• 4 steps to optimize your HotelTime

Webinars 5

• 2022 - Webinar: Pricing bookings OTA's
• 2022 Webinar Front office and housekeeping
• Controlling & Revenue webinar
• Front office manager and Reservation department
• Free training sessions - May / June

General 2

• Introduction
• Become Expert and get certified!

Topic 4

• Front office and housekeeping
• Pricing, bookings, OTA's
• Controlling and Revenue
• Accounting and Finance

News 10

• Concierge modul - invoice sent by email automatically
• Deleted reservation overview
• Brand new Live chat - chat with us live!
• Hotel Online check-in is the future
• Conference Inovation in hospitality

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Hoteltime 16

• Edit stay dates (Edit rate and period + Edit rate and period without price change)
• Reservation settlement - selection of currency conversion/exchange rates
• Create Proforma invoice from reservation
• Create reservation
• Day use, Accompany and Block reservations

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Tips & Tricks 9

• Printing module, customize your invoice template
• Group items on invoice - how to make invoice clear
• HotelTime verification of VAT number and Company ID (IČO, DIČ) with ARES and VIES
• Tax template invoice with dual currency (two currency)- Exchange rate fixing
• Create group reservation

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Automation 7

• Online Check-in
• All about Concierge
• Less filling in registration cards - ID reader
• Accounting filled from the system - Automatically!
• Check-in kiosk

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Reports 25

• Customize the report Meal plan by room
• Housekeeping report - basic
• New detailed availability
• Homepage HotelTime (=Welcome page)
• Dashboard - Housekeeping & Maintenance

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Rates & Pricing 5

• RateCodes - online payments
• RateCode - default number of fixed beds
• Meal plans - set and use in RateCodes
• RateCodes - ChannelManager reservation delivery
• Roomtype fees

Users 3

• HT - default user rights settings
• HT4 – Current user
• Crosslogin, switch between systems easily

Channel Manager Systems 9

• Price management in Hoteltime with CHMS connection
• Availability management in Hoteltime with CHMS connection
• Extra services sold through channelmanager D-Edge
• Error regarding edit of CHMS reservation
• Roomtype and Ratecode mapping

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Tips and tricks 2

• Bulk edit of stock items (VAT change, stock item category)
• How to get Google Pay Merchant ID for VentoQR

Units of materials and unit conversions 14

• Stock categories
• New stock item
• New receipt - storing
• Write-off
• Units list of stock items and unit conversions

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Sales - Recipes 5

• How to set a recipe for the lunch menu
• Printing orders, sale transaction - Order types
• Sorting tools - Recipe categories
• ePOS - New recipe
• Your own menu - inserting a recipe into the recipe

Sale - POS 14

• Waiters and Waiter groups
• Sale mode in outlets
• Sending the order and printing the order type for preparation
• How to cancel bill?
• How to send a spend to a guest hotel account

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Sale - Hardware 3

• Terminals
• Printers
• Vento self-installation procedure

Vento - users 2

• Vento - New user
• Vento - default user rights settings

Reporting 18

• Vento VAT output report (TAX report)
• Homepage Vento (= Welcome page)
• Why do I have differences between payments and sales?
• Closure list
• List of permanent accounts and their purpose of use

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Libero - Reservation 11

• Edit reservation
• New reservation
• Check-in service
• Check-out, settlement
• Delete reservation, online cancelation

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Libero - e-Voucher and online booking engine (OBE) 0

Libero - Operations 3

• Daily operational report
• New Gift voucher
• How to use Gift voucher?

Libero - Users 1

• Libero - New user, employee

Confero updates 2

• Homepage Confero (= Welcome page)
• 1.4.0 Confero new version

Confero - Reservations 5

• Create reservation
• Checkin and checkout
• Reservation cancellation
• Edit reservation
• Reservation and location overview