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In HotelTime PMS, you can organize rooms in two main ways:

• Managerial categories – for pricing, distribution, and reporting.
• Operational categories – for housekeeping, reception, and daily work.

This guide shows you how each option works, why it’s useful, and how to set it up.

Managerial categories cover everything linked to revenue: revenue management, benchmarking, reporting.

They also control distribution — this is where prices and availability are mapped to your channel manager (CHM) and other systems (RMS, GDS, etc.).

With them you’ll quickly see:

• how each category performs,
• where to invest in renovations,
• what pricing mix works best.

Where will you see it?

Mainly in managerial reports — revenue centre analysis, occupancy, forecasts, and more.

Room Type

What is it?

The basic managerial category. It defines each room’s characteristics (e.g. Standard Double, Superior Single, Junior Suite).

Why use it?

You set all pricing rules and availability at the room type level — all “physical” rooms of this type automatically inherit them. It also enables smooth online sales.

What to watch out for?

The room type code (e.g., STD_DBL, DLXDBL) is crucial for integrations with channel managers, revenue systems, and other external tools. These codes must be consistent across all systems.

Note: If you need to rename a code (e.g., due to rebranding or unifying naming conventions), please first consult with our support team. We’ll help plan the change to ensure that existing integrations with other systems stay intact.

Room Type Group

What is it?

A higher-level grouping of individual room types (e.g., Standard Single, Standard Double, and Standard Triple are all part of the “Standard” room type group).

Why use it?

It saves you time in reporting and benchmarking. In managerial reports, you’ll find it as a filter — just select one group and instantly see aggregated statistics. This makes it easy to compare hotels within a chain or even against competitors.

How to set it up?

Go to Settings > Classification management > Room Type Groups.

Then click on the tab Room types > select a room type > assign it to a group.

In real life, rooms aren’t always neatly next to each other. You may have multiple buildings, several floors, or different sections.

Operational categories let you sort rooms the way housekeeping and reception actually need. You can do this on two levels:

• Groups (e.g. building, floor...)
• Operational groups (e.g. section, wing...)

Where will you see it?

In operational reports such as room plan, arrival/departure reports, housekeeping reports, etc.

Practical examples:

Room 105 and 205 both belong to Building 1 (room group). At the same time, 105 is on the 1st floor and 205 on the 2nd floor (operational groups).

or

Room 408 belongs to the 4th floor (room group) and room 612 to the 6th floor (room group), but both are also part of Section A (operational group).

This way, you can split work for maids in just a few clicks.

Operational groups don’t affect managerial reports (those remain clean by room types & type groups). They’re purely for smoother daily ops.

How to Set It Up

Both operational room groups can be configured directly in the application:

1. Go to Settings > Categories > Room Groups (or Operational Room Groups).

2. Click New Item, enter the name and order.

3. In the top menu, switch to Operational Room Groups (or Groups, depending on your choice in step 1) and repeat step 2.

The order defines how the items appear in filters and reports.

4. In the Rooms overview and classification tab, simply assign each room to the right categories via the dropdown menus.

Alternative method:

You can also edit settings directly in a specific room’s detail:

Settings > Categories > Room Types > select type > select room > edit groups.